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  • 5
    days
    ago

    Terminal upgrades: 7 new airport expansions

    Courtesy Hartsfield-Jackson Atlanta International Airport

    Hartsfield-Jackson Atlanta International Airport's newest terminal opens Wednesday.

    By Harriet Baskas, msnbc.com contributor

    The world's busiest passenger airport is getting bigger.

    On Wednesday, Hartsfield-Jackson Atlanta International Airport opens the new $1.4 billion Maynard H. Jackson Jr. International Terminal, named in honor of the city’s first black mayor.


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    “The opening of the international terminal is huge for Atlanta,” said the airport's Aviation General Manager Louis Miller. “It gives international passengers their own terminal with its own entrance, it ends the baggage recheck process for Atlanta–bound passengers, and it enhances the airport’s overall capacity now and for the future.”


    The opening of Atlanta airport’s new terminal comes on the heels of some other high-profile — and pricey — terminal openings in 2011, most notably San Francisco International Airport’s $388 million renovated Terminal 2 in April and Sacramento International Airport’s $1 billion new terminal in October.

     

    The airport upgrades don’t stop there. Here are six more projects you may spy next time you fly:

    Las Vegas
    On June 27, McCarran International Airport in Las Vegas will open “T3,” a new high-tech, $2.4 billion terminal that will serve both international and domestic flights.

    “Our plans for T3 include self-boarding podiums at all 14 gates, self-service kiosks equipped for customers to print and affix their own baggage tags, and a robust [free] wireless Internet system that will extend out to the ramp and allow customers to log on whether they’re inside the terminal or aboard an aircraft parked at the gate,” said Randall H. Walker, director for the Clark County Department of Aviation.

    Miami
    This summer, Miami International Airport will open a $180 million federal inspection area at the North Terminal that is twice the size of the existing Concourse E facility. In early 2013, the airport hopes to have the entire multibillion dollar North Terminal project completed. “What remains to be opened are three passenger gates and five of the 10 baggage claim carousels in the international arrivals area,” said Greg Chin, communications director for the Miami-Dade County Aviation Department.

    A new AirportLink Metrorail extension that will speed connections to downtown Miami is being built for $506 million.

    San Diego
    San Diego International Airport is halfway through a $1 billion sustainable “Green Build” expansion of its Terminal 2 that is scheduled to be completed in August 2013.

    “When complete, Terminal 2 will have 10 new gates, a dual-level roadway to separate arriving and departing passengers, a large, bright concessions core and the largest airport USO in the world,” said Katie Jones, spokesperson for the San Diego County Regional Airport Authority.

    Los Angeles
    Los Angeles International Airport is building a $1.5 billion Tom Bradley International Terminal, which will include new concourse areas and gates that will be able to accommodate the superjumbo Airbus A380 and Boeing 787 Dreamliner airplanes. Renovations and upgrades are also underway throughout the rest of the airport.

    New York
    And in New York, Delta Air Lines is spending more than $160 million to renovate Terminals C and D at LaGuardia Airport and more than $1.2 billion on John F. Kennedy International Airport's Terminal 4. The LaGuardia project may be completed by the end of 2013; the JFK project, by spring 2013.

    That's a lot of airport-upgrade activity at a time when the economy remains skittish, fuel prices are still sky-high and airlines continue to scale back schedules.

    “Airports are investing in modern infrastructure to ensure that their communities, and the companies in them, can successfully compete in an increasingly global economy,” said Greg Principato, president of Airports Council International -North America, an airport membership organization. “These facilities are an investment in our economic future.” 

    What's your favorite airport? Your least favorite? Tell us about it on Facebook.

    Other stories you might like

    • America's best and worst airports
    • Worst airports for connections
    • Free things at airports around the world

     

     

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  • 2
    May
    2012
    9:05am, EDT

    America's best and worst airports

    Travel and Leisure magazine have rated the best and worst airports in the country after ranking them by seven categories: flight delays; design; amenities; food and drink; check-in and security; service; and transportation and location. The airport that rose to the top of the 'best' list was the Minneapolis-St. Paul International Airport. NBC's Brian Williams reports.

    By Everett Potter , Travel + Leisure

    The major American airport that delivers the most seamless experience isn’t on any coast. It wins over fliers with shopping and dining options, the ease of check-in and security, and the friendliness typical of its city hub.


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    Slideshow: See where the best and worst airports are

    So breathe a sigh of relief if you’ve booked a flight through Minneapolis-St. Paul International Airport; Travel + Leisure readers have crowned it America’s best airport.


    In our first-ever airport survey, we asked readers to rate America’s 22 major airports in seven categories: flight delays; design; amenities; food and drink; check-in and security; service; and transportation and location. The best-scoring airports have tackled these issues head-on, refurbishing terminals and adding amenities that make the worst airports look evermore outdated by comparison.

    Case in point: Travel + Leisure readers affirmed that if you’re looking to avoid the worst flying experiences in the United States, bypass airports in Philadelphia and Los Angeles, which are hobbled by outdated infrastructure, overcrowding, chronic delays and demoralized staff.

    You’d also be wise to time your flight as early in the day as possible and seek out alternate airports or regional airports when possible. Baltimore (BWI), for instance, ranked much higher than Washington Dulles airport, with Travel + Leisure readers considering it the best airport for on-time departures. Another highly rated airport, Charlotte (CLT), got high marks for everything from Wi-Fi access to its convenient location.

    More from Travel + Leisure

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    Travel + Leisure readers penalized certain airports for locations that appear chosen without the advice of urban planners. Availability of public transportation could help offset a bad location; San Francisco, for instance, was acknowledged for the transit options. And if it was easy to grab a taxi, or the terminals had large and easy-to-read flight boards, that airport got points as well.

    When it came time to complain, readers went beyond the issues of check-in process and baggage handling to single out the lack of play facilities for children at many airports as well as lackluster spa facilities. Travel can be stressful enough, and based on reader responses, there’s a demand for more drop-in airport spas where you can get a quick neck, back or foot massage while waiting out that flight delay.

    More stories you might like:

    • Delta buys oil refinery but fliers still pay high price
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  • 27
    Feb
    2012
    8:12pm, EST

    Plane's nose gear collapses on emergency landing at Newark airport

    A Shuttle America flight made an emergency landing at Newark Airport after reporting an issue with the front wheel.  MSNBC's Ed Schultz reports.

    By Jonathan Dienst and Shimon Prokupecz, WNBC

    Follow @msnbc_travel

    An airplane made an emergency landing at Newark International Airport on Monday evening because of a nose gear problem, and passengers were forced to exit the plane on emergency chutes, according to authorities.

    A source told NBC New York that the crew aboard a Shuttle America flight from Atlanta to Newark radioed in an issue with its front wheel while the plane was still in the air.

    The plane's nose gear collapse during the emergency landing at about 6:40 p.m.

    Passengers were transported to the terminal after they exited on the emergency chutes, authorities said.

    A spokesman for the Port Authority said there were no injuries.

    The airport was closed briefly while emergency crews responded to the scene. It has since reopened.

    The flight was operating out of a Embraer 170.

    Shuttle America Flight 5124 departed Atlanta at 3:47 p.m., and was scheduled to land at Gate 23 of Terminal A at Newark at 6:58 p.m.

    Departing and arriving flights at the airport were reporting delays. Initial departure delays of 30 to 45 minutes were reported, while initial arrival delays of about 15 minutes were reported.

    This story originally appeared on NBC New York.

    More on Overhead Bin

    • United bows to public growling, alters pet-travel rule
    • Airlines secretly cash in on unused tickets
    • Fight over full-fare rules takes bizarre turn

     

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  • 21
    Feb
    2012
    8:21am, EST

    Free things at airports around the world

    The B-29 Enola Gay is displayed at the National Air and Space Museum's Steven F. Udvar-Hazy Center, which is a 15-minute bus ride from Washington Dulles International Airport.

     

    By Sascha Segan, Frommers.com

    Airports aren't known for being full of free goodies. They leverage their captive audiences to get travelers to pay for every minute you're sitting around, whether it's in $2.49 bags of chips or $9.99 Wi-Fi. But some airports stand out: rather than bilking and milking, they understand that travelers will want to return to a city if their first or last impression is a positive one. And what's more positive than getting something for nothing?

    Slideshow: See where all the freebies are

    Free movies & video games: Singapore Changi Airport
    Singapore's Changi airport is the ultimate paradise of free stuff. Terminal 3's free movie theater screens big-name Hollywood flicks such as "X-Men: First Class," 24 hours a day. Terminal 2 offers free Xbox 360 and PlayStation 3 gaming systems. If you want to stream your own movies, there's free Wi-Fi throughout the airport, as well as 500 free Internet kiosks. That's only the tip of Singapore's jumbo jet of airport entertainment, but it'll probably keep you occupied for at least one layover.

    Free Smithsonian Museum: Washington Dulles International Airport
    Okay, I'm cheating a little bit: the Udvar-Hazy museum adjacent to Washington Dulles airport requires a 50-cent, 15-minute bus ride to get there. But holey moley. This blows other little "airport museums" out of the water. Iit's a set of giant hangars stuffed with things such as an SR-71 Blackbird, the space shuttle Enterprise and the Enola Gay, which dropped an atomic bomb on Hiroshima. They also have free tours and an observation tower where you can watch planes landing at Dulles.


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    Free Skype calls: Tallinn Airport, Estonia
    Skype was originally written by Estonian programmers, so it's no surprise that the country is relentlessly proud of its best-known major export. In April 2011, the first free Skype video chat booth popped up at Tallinn's airport, and you can use it to make unlimited, free video calls anywhere in the world. If there's too much of a line, you can try sending an email from the 14 free Internet kiosks in the airport, or hooking up your own laptop over the airport's free Wi-Fi.

    Free library: Amsterdam Airport Schiphol
    The Amsterdam airport is big for layovers, and the Dutch are big on reading. Let's combine the two! Schiphol Airport Library is a showcase for Dutch culture, with Dutch literature in translation, Dutch music and even its own Twitter feed (@airprtlibrarian). Nine of the 25 seats have iPads, as well. The library is part of "Holland Boulevard," the cultural area of the airport which also has a (non-free) branch of Amsterdam's Rijksmuseum.

    Free iPads: JFK International Airport, Terminals 2-3
    JFK Terminal 3 is the worst airport terminal in America; it's literally crumbling, so Delta has declared it unsalveageable and plans to demolish it. Until then: iPads! Delta has installed 200 iPads at restaurants near the gate areas. Sure, you can use them to order food, but you can also surf the Web, check your email, stream videos or find other ways to anesthetize yourself against the misery of your surroundings. (Delta has done the same at LaGuardia, another one of the nation's worst airports.)

    Free city tours: Taiwan Taoyuan International Airport, Taipei
    If you're stuck in the airport for at least a few hours, the Taiwan Tourism Bureau offers free morning and afternoon tours of Taipei from Taoyuan International Airport. The morning tour hits an ancient temple and a center for pottery-making; the afternoon tour takes you to another temple, Taiwan's tallest skyscraper and the home of Taiwan's president. Taipei isn't the only airport offering free city tours -- Singapore's airport also offers free city breaks.

    More from Frommers.com

    • 10 free things to do with kids at Disney World
    • World's most beautiful airport terminals
    • Complete family vacation guide: 100 U.S. trips

     

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  • 16
    Feb
    2012
    8:17am, EST

    Airport food: The sumptuous and the scary

    There are healthier, tastier options than pizza at many airports these days.

     

    By Kate Krader, Food & Wine

    I don’t have the statistics handy, but my guess is that on average, 99.9 percent of the people running around airport concourses are not there for the food.

    That’s not to say dining options haven’t gotten exponentially better. We can all remember the days when the only organic products at airports would get you in trouble with the DEA. Now you can find entire kiosks filled with products to delight your cardiologist right next to gate C16. So let’s start with the good news.

    The Good 

    Tortas Frontera -- O’Hare International Airport, Chicago
    No kidding, Frontera makes you cross your fingers for delays at O’Hare. Rick Bayless, the Chicago-based champion of Mexican cooking, now has two airport branches, both with awesome griddled tortas (sandwiches).

    Bar Brace -- Laguardia Airport, New York City
    Finally, retaliation for all those nasty airport sandwiches. Jason Denton, owner of the world’s sweetest wine bar, ‘ino in NYC’s West Village, offers his exemplary panini.


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    Great Lakes Brewing Company -- Cleveland Hopkins International Airport
    You know you're going to drink whatever you can get your hands on at the airport before your flight. So you might as well drink a really good local microbrew.

    The Much Less Good

    Just because airport food has generally gotten better doesn’t mean you can’t find dishes that would earn you a spot on my unrealized TV show, "I Ate This and Survived." It’s no fun to name chain names (well it is and you should guess them). We’ll go by category.

    Airport pizza
    Spinach and broccoli are normally healthy. Except, apparently, at chain airport pizza places where they’re stuffed into a slice for a total of 790 calories and 34 grams of fat. That’s modest compared to the almost-1000-calorie stuffed sausage & pepperoni pizza, which boasts 47 fat grams.

    Airport cinnamon rolls
    I’m waiting for a celebrity to release a fragrance that captures that sickeningly good, sweet scent of airport cinnamon rolls. Until then, you just have to eat one of these frosting-covered rolls and watch the 880 calories and 36 grams of fat stack up.

    Airport nachos
    I’ve previously expressed wonder at “volcano nachos,” which come topped with both warm nacho sauce and cheesy molten hot lava sauce. Interestingly, they’re served with low-fat sour cream. What? Please order extra, full-fat sour cream on the side to take the dish right over the 980 calorie/60 grams-of-fat mark.

    Airport Chinese food
    Because you can customize your order at these places, it’s possible to get the following three-entrée plate: Cream cheese rangoons (crisp wonton skins filled with cream cheese – crisp being code for deep fried), honey-doused walnut shrimp (more fried, this time with a very sweet coating); and orange chicken (more fried, with a different very sweet coating). If you’re sick of counting up fat grams --
    and you’re in higher math territory with that entrée -– consider the BBQ pork, which has 1,310 milligrams of sodium.

    More from Food & Wine 

    • America’s best airport restaurants
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    • Best pizza in the U.S.
    • Best burgers in the U.S.

     

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  • 2
    Feb
    2012
    6:58pm, EST

    United plane strikes bird, lands safely

     

    By WMAQ

    Follow @msnbc_travel

    A United Airlines plane turned around and landed safely at Chicago's O'Hare International Airport after reportedly striking a bird during takeoff on Thursday, NBC Chicago reports. 

    The flight -- United 643 bound for Portland, Ore. -- landed without incident, said a Federal Aviation Administration spokesperson.

    None of the 134 people on board were injured. A United spokesperson said alternative travel arrangements are being made.

    More on Overhead Bin

    • New airline rules give meaning to price tags
    • Fight over full-fare rules takes bizarre turn
    • Shopping for airfares: What you see is now what you pay

     

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  • 26
    Jan
    2012
    9:17am, EST

    Relax in the new yoga room at San Francisco airport

    San Francisco International has opened a new yoga room to allow passengers to relax before their flights. KNTV's Bob Redell reports.

    By Harriet Baskas, msnbc.com contributor

    Stressed-out travelers willing and able to be flexible now have a new way to relax and refresh at San Francisco International Airport.

    On Thursday, the airport officially opens what it claims is the world’s first dedicated yoga room at an airport.

     “The room gives modern travelers a space that fosters and supports quiet and reflection. Those aren’t emotions that people typically encounter at the airport,” said Melissa Mizell, design director for Gensler, the Terminal 2 architecture firm that also created the yoga room, in a statement.

    Courtesy of San Francisco International Airport

    San Francisco International Airport now has a yoga room where frazzled travelers can take a few moments to relax.

    Located just past the security checkpoint in the recently renovated Terminal 2, the new yoga room is bathed in calming blue light, with a floating wall said to symbolize a buoyant spirit and enlightened mind. Lights in the room are low and warm — to counteract the bright concourse — and loaner mats are supplied.

    The innovative idea is getting early kudos.

    "Relax passengers between flights? Help them find balance in the crazy world of travel? How wonderful!," said nurse consultant Anya Clowers of JetwithComfort.com.

    "Airports like SFO get it," said Greg Principato, president of Airports Council International - North America. "They are looking at the big picture and meeting the needs of travelers by offering products and services that contribute to their overall comfort."

    In the spring, large, felt-constructed rocks will be added to the room and arranged in a nod to Japanese-style, Zen garden spaces.

    SFO spokesperson Charles Schuler said the new yoga room will be open whenever the Terminal 2 security checkpoint is open — currently 4:30 a.m. to 12:30 a.m. — and that a list of yoga room rules will soon be posted. “To help people find the room, we’ve even created signs that feature a stylized pictogram depicting a person in the lotus position.”


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    Sound too woo-woo for you?

    For travelers seeking an alternate space to gather their thoughts without having to get down on the floor, SFO also offers the Berman reflection room — “a center for quiet reflection and meditation” — pre-security in the International Terminal.

    And for those who find relaxation amid the bright lights and bustle, there's no shortage of bars.

    More on TODAY Travel

    • Where to celebrate the Year of the Dragon 
    • VIP airport lounges: How to get in 
    • Finding the Hawaii of 'The Descendants'

     

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  • 7
    Jan
    2012
    1:05pm, EST

    6 airports you don't want to get stuck in

    Frommer's travel highlights the best and worst airport terminals in the world. NBC's Brian Williams reports.

    By Sascha Segan, Frommers.com

    Many airports are awful. Some are lovely, like the 10 prettiest airport terminals we profiled last week. But most are at best joyless econoboxes, at worst purgatorial warehouses of stalled lives.

    Some airports deserve special condemnation, though. In some cases, they deserve to be literally condemned. Assembling this top 10 list of misfits, I scanned professional surveys and delay statistics and asked my frequent-traveler friends to come up with the 10 airports where you'd least like to spend an extra hour.

    I'm sticking to major airports here. There are small airports around the world that consist of a shanty that swelters in the summer and freezes in the winter, with a hole in the wall for baggage claim and a single sad concession stand. (I'm actually describing my experience at Udaipur Airport in India in 1999.) But that's not fair. These 10 airports should deliver better service, and they don't. 

    Frommers.com slideshow: More tragic terminals

    Chicago Midway Airport
    Chicago's Midway airport ranked as the nation's worst for on-time departures in the most recent federal Bureau of Transportation Statistics data, earning it a spot on this list. It isn't a bad place to hang out, with a new food court and a frequent subway connection to downtown Chicago, but any airport is the worst airport if you're stuck there and you aren't getting on a plane.

    Consider this the least-worst of our set of bad airports. Midway's curse may come more from Chicago's notoriously difficult weather than from any problem the airport itself can fix.

    "Paris" Beauvais Airport, France
    A solid fifty miles north of Paris, this depressing low-cost box of an airport in Picardy got saddled with a bait-and-switch name by Ryanair, the ultimate bait-and-switch airline. It rated as one of the world's worst airports by Frommers.com friends SleepingInAirports.net because of its lack of seating, lack of services, and general half-tent, half-warehouse atmosphere.

    It lacks a rail link to Paris and closes overnight, so hope that your flight doesn't get too delayed, or you may be camping out on the lawn.

    LaGuardia Airport US Airways Terminal, New York City
    I don't hate LaGuardia, but it was recently rated the worst major airport in America by both JD Power and Associates and Zagat Survey, so who am I to argue?

    LaGuardia has no rail link to anywhere -- even between its own terminals -- and regularly suffers from congestion, overcrowding, and delays. While its terminals are shaping up, they're still each smaller and with fewer services than you'd expect from an airport at one of the top tourist destinations in the world.

    I'm giving the US Airways Terminal the worst-terminal award here because at least the central terminal has an atrium and the Delta terminal just got some new food options. The US Airways terminal is dull and sad.

    Moscow Sheremtyevo Airport Terminal B/C, Russia
    One of the two airports rated "two stars" by global consulting firm Skytrax (nobody got one star), SVO B/C got particularly bad marks for anything where you have to interact with airport staff: their attitude, their language skills, and the speed with which they process passengers. 

    Reviewers suggest that you brush up on your Russian if you intend to transfer flights, because signboards and staff tend not to work in English. Apparently, you can fix up a Russian airport, but it's harder to fix up Russian customer service. (In capitalist Russia, customer services you!)

    Depressingly, SVO Terminal B/C is partially a new terminal, but it still got one or two-star rankings from Skytrax on "leisure facilities," "baggage hall," and "meet and greet." It's also several miles away from the rest of the airport and from its rail station, making inter-terminal connections difficult. Air France cautions "Take official claims of short transfer times with a pinch of salt: delays of up to two hours have been reported."

    Manila Airport Terminal 1, Philippines
    Last May, the ceiling at Manila airport's Terminal 1 caved in, injuring two people. That's part of why Sleeping in Airports rated it the world's worst terminal last year.

    "The terminal has been a frequent target of criticism with travellers and the business community complaining it is congested, run-down and filthy, with toilets that do not work," Agence France Presse commented. According to SleepingInAirports.net, bribery and theft are also rampant in the terminal.

    The negative press attention seems to have had some effect; this November the Philippine government said it would renovate the terminal starting in January. It looks like changes can't come too soon.

    JFK Airport Terminal 3, New York City
    In 1960, Pan American Airlines built the Worldport: a grand, flying-saucer-shaped gateway to the Jet Age.

    Fifty one years later, this decrepit, crumbling chunk of concrete is still used by Delta as an international hub. Terminal 3 is the worst single airport terminal in America, and probably in the Western world. Even Delta acknowledges this: they're tearing it down and replacing it with a giant glass structure connected to the nearby Terminal 4. It's unsalvageable.

    Terminal 3 is known for endless immigration lines in a dank basement, for an utter lack of food and shopping options, three crowded and confusing entry points, hallways that could have been designed by M.C Escher and for vomiting international travelers out onto an underground sidewalk with no cabs available. There's also a sense that the cleaning crew gave up in despair a while ago.

    JFK's terminals range from the awful to the mediocre, but Delta's hubs take the rotten, worm-infested cake. Right next to T3 there's Terminal 2, an ugly box with an undermanned security line where I really hope you're never caught hungry.

    More from Frommers.com

    • The 10 Best U.S. Day Trips By Train
    • Packing Tips for Beach Vacations
    • The Highs and Lows of 2011 Travel

     

     

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  • 29
    Dec
    2011
    8:20am, EST

    America's best new airport restaurants

    Scott Finsthwait

    At San Francisco International Airport, Cat Cora restaurant overlooks the runway and the Bay Area hills behind it.

     

    By Nick Fauchald & Chelsea Morse , Food & Wine

    I'm cutting into a $40 steak with a four-cent plastic knife. The knife isn't even painted silver to offer an illusion of metallurgy; it's as white as paper and just as sharp. The steak — deeply charred, oozing pink juice and smelling of iron and earth — patiently mocks me as I massacre it with my contemptible tool.

    Slideshow: See a slew of fine airport dining spots around the country

    I'm in Terminal 5 at New York City's Kennedy airport, the first of four stops I'll be making on a coast-to-coast tour of America's best new airport restaurants. As the in-flight meal goes the way of the go-go-booted stewardess, airports are filling the void with dining options that are considerably more ambitious than the usual eat-and-run-to-the-gate fast-food and snack spots. It's about time: As ballparks, music festivals and street carts have haute-ified their food in recent years, American airports have been stuck in a rut of cellophaned sandwiches and restaurants with names ending in "Xpress." (Everyone's in such a hurry, these places seem to say, that there's no time even to spell out the names.)

    The recent boom in serious airport food is great news for early birds like myself, who must be at the gate at least an hour before departure — lest the airline decide, for the first time ever, to run ahead of schedule. On my four-airport restaurant marathon, I plan to arrive for each flight a few hours early to mimic the experience of a long, agonizing delay. But the simulation won't be necessary; Murphy's Law will grant me more than enough time to eat well.

    New York City's John F. Kennedy International Airport

    When it opened in 2008, JFK's Terminal 5 became the undisputed leader of this new era of preflight pampering. All of its restaurants are run by OTG Management, an "airport food and beverage operator" with projects in eight airports across the country (including my final stop, New York City's LaGuardia) and many more on the way (up next is Minneapolis–St. Paul). There's the loungey sushi bar (Deep.Blue), the high-end steak house (5IVESTEAK), the Spanish tapería (Piquillo), the modern-Italian trattoria (Aero Nuova) and the petit Parisian brasserie (La Vie), each with a menu designed in consultation with a talented local chef.

    With its vaulted, tiled ceiling, Piquillo looks like the inside of some modernist wine cellar, an ideal hiding spot for waiting out a delay. I sit at the bar and order a sampling of tapas and Spanish sandwiches that evoke the food that chef Alex Raij cooks at her two excellent Manhattan restaurants, El Quinto Pino and Txikito. My meal includes creamy croquetas and a flight-friendly bocadillo of serrano ham on a tomato-rubbed baguette; less portable but equally delicious is a fried-calamari sandwich with spicy mayonnaise.

    I gave up on finding a decent glass of wine in an airport years ago, but the Terminal 5 restaurants share a cellar some 300 bottles deep. However, even a 1999 Pétrus ($2,400 at 5IVESTEAK) wouldn't have made it any less frustrating to try cutting my dry-aged, bone-in rib eye with a plastic knife. I have a much easier time with 5IVESTEAK's excellent hamburger, which is made from a blend of short rib, brisket and chuck from status butcher Pat LaFrieda and arrives cooked as ordered: medium-rare! In an airport! (Note to travelers: You can't dine in Terminal 5 unless you possess a JetBlue ticket or a TSA badge. It took a credentialed — and patient — escort to get me through security.)

    I leave Terminal 5 to catch my plane to San Francisco in Terminal 2. There, I have just enough time to grab provisions for my flight from two of the terminal's sleek new kiosks. Both are set among a sea of iPad-equipped tables from which you can order food and play games (or, if you're me, check flight delays and turbulence reports). The first, Croque Madame, offers an anytime menu of fast French food — crêpes, quiches, sandwiches and salads — from chef Andrew Carmellini (a Food & Wine Best New Chef 2000). I order the namesake sandwich to go and hustle over to Bar Brace (pronounced BRA-chay) for a few very good bruschette and a roasted-beet salad, both recognizably from consulting chef Jason Denton's Lower East Side restaurant, 'Inoteca, and an artichoke-and-fennel panino on par with those he serves at his West Village spot, 'Ino.

    I scold myself for not allowing enough time to try more from each restaurant, especially a drink from Croque Madame's promising cocktail menu. But the gods of the sky decide to help me out: Two hours later, after an undiagnosed electrical problem and a long, hot wait in runway purgatory, I'm back at Croque Madame nursing a nerve-restoring drink called the Avant (gin and tonic with lemon, muddled grapes and basil) and my equally cold (but still tasty) sandwich. Soon, a gate attendant announces that mechanics were "unable to locate the problem" on my plane, "so we're going to give this thing another try." I order another drink.

    San Francisco International Airport

    When I reach the San Francisco airport for my departing flight the next day, I pass a TSA-looking guy yelling something about mops and buckets into his phone as I head into the terminal. Inside, there's ankle-deep water and chaos everywhere. A construction crew has broken a pipe, and the security-line equipment has gone dark. Anticipating another day of waiting, eating and more waiting, I walk over to Terminal 2, which opened in April and houses the airport's best food spots.

    The Napa Farms Market looks like a miniature Ferry Building (indeed, both share the same architects) and, again like the Ferry Building, it sells many of the Bay Area's best local products. Acme Bread and Cowgirl Creamery share a counter next to the barista-staffed Equator Coffees & Teas, a local roaster. The Market also houses a Vino Volo wine bar and bottle shop; travelers can taste through a flight of Napa Cabernet before grabbing bottles from the California-heavy shelves to take home as souvenirs. A salesperson tells me I'm allowed to bring aboard "as many bottles as you can carry." I push this policy to the extreme.

    In the back of the Market are two takeout counters. Tyler Florence's Rotisserie, an outpost of his Napa restaurant, serves fat, fluffy waffles at breakfast and rotisserie chicken with market-driven sides for lunch and dinner. There are a couple of high tables in the Market, but this is very much a grab-and-go spot, which is too bad, as my juicy, crisp-skinned chicken is worthy of a slow, time-wasting meal with a glass of wine. Next to Rotisserie is Live Fire Pizza, where I attack a lox-and-cream-cheese pie, its crackery crust tossed and baked to order — a welcome departure from the precooked slices one typically finds in an airport food court.

    At the end of the terminal, I sit at the counter of Cat Cora, which overlooks the runway and the Bay Area hills behind it, providing a more serene dining setting. The restaurant is a good place for fresh seafood, which becomes extremely apparent when the lobster sitting in an ice-packed case in front of me waves his claw. "He just got here," says the chef behind the counter, dispelling what I thought might be a jet-lagged hallucination. "He'll be lobster mac and cheese soon." I'm tempted, but ultimately I order a half-dozen oysters and a Farmer's Market Bloody Mary (made with fresh tomato juice and basil) instead.

    Hartsfield-Jackson Atlanta International Airport

    I love the Atlanta airport. The concourses are lined up in a row, A through E, connected via a long underground tunnel. It's impossible to get lost here.

    My destination is Concourse E, where the sleek One Flew South resides. Hidden from the bustle behind a slatted wooden wall, its interior is dominated by a calming photomural of a Georgia pine forest.

    One Flew South is actually two restaurants, with two different menus, run by chefs who are much more involved in day-to-day operations than their consulting peers. There's a long marble sushi bar from which chef Allen Suh serves pristine nigiri and familiar maki rolls. The other menu, from chef Duane Nutter, pulls flavors from Japan and fuses them with Southern dishes. I start with a fragrant bowl of chicken noodle soup: The chicken is from nearby Ashland Farm, the noodles are soba and the broth is scented with five-spice powder. A sandwich comprised of smoky Benton's bacon, tomatoey tomatoes and crisp frisée on crusty ciabatta is the best BLT I've had in years. Given the constraints of airport restaurant cookery (tiny kitchens, endless security checks, chef knives tethered to their stations with chains), the quality of the food is nothing less than remarkable.

    One Flew South's bar alone is worth the trip to the concourse. In addition to cult whiskeys like Pappy Van Winkle Family Reserve, it serves about 30 by-the-glass pours and as many sub-$50 bottles, and the cocktail menu is anchored by properly mixed classics. As I sip a bourbon, I can't imagine a better place to wait out a delay. (Did I mention my flight was delayed again?)

    New York City's LaGuardia Airport

    LaGuardia is quickly catching up to JFK, its Queens sibling, with a growing roster of restaurants spun off from local favorites. I have extra time to plan my final stretch of eating as I sit on the runway in … Baltimore. That's right: LaGuardia's infamous Friday afternoon traffic has brought our plane to Maryland to wait its turn to land.

    When we finally deplane in Terminal D, I pass another outpost of Bar Brace on my way to Bisoux, where consulting chefs Lee Hanson and Riad Nasr have recast the menu from their Manhattan restaurant, Balthazar. This airport iteration looks nothing like the gilded Soho brasserie, but it still serves a respectable onion soup and steak frites. Nearby, there are signs for the upcoming Crust from pizza guru Jim Lahey; Minnow, a seafood restaurant from Andrew Carmellini, is also in the works.

    Whereas JFK's restaurants are optimal for sit-down meals, LaGuardia's excel at elevated food-court eating. Tagliare serves Sicilian and thin-crust pizzas under the direction of Dominick DeMarco Jr. whose father runs Brooklyn's iconic slice joint Di Fara. I order a fat slice of baby-artichoke pie and walk to the next counter, Custom Burgers by Pat LaFrieda. Here, beef from LaFrieda (who else?) is packed into craggy patties ordered via touch screen. As the name implies, Custom Burgers lets you tweak your order to the limits of your imagination; I get mine Southern-style with fried pickles and barbecue sauce, and I make sure to get crinkle-cut fries and a velvety chocolate shake for good measure. I find a table away from the rabble of Friday travelers and lay out my spread. I eat slowly and deliberately. After all, I've got no more flights ahead of me and all the time in the world.

    After four days and several times as many meals, I have come to a conclusion: Airport dining has improved enormously over what it was just a few years ago — and it's only going to get better. Grab-and-go standards like burgers and pizza are now on par with the best of their non-airport counterparts, and I found a proper cocktail or glass of wine at every hub. But until someone invents a silent intercom system — or a plastic knife that cuts $40 steaks — a true I'm-not-in-an-airport eating experience will still be elusive (though Atlanta's One Flew South comes pretty close). This is OK, though: I would miss a lot of flights if it weren't.

    More from Food & Wine

    • 50 best bars in America
    • Best burgers in the U.S.
    • Best pizza places in the U.S.
    • Best grilled cheese in the U.S.
    • Christmas cocktails

     

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  • 24
    Dec
    2011
    8:25am, EST

    Frightening frosting? TSA confiscates cupcake

    A TSA agent takes a woman's cupcake at McCarran International Airport in Las Vegas, reportedly due to concerns over the frosting.

    By NBC News, msnbc.com staff and news services

    PEABODY, Mass. -- An airport security officer confiscated a frosted cupcake amid fears its icing could be a security risk, according to reports.

    Rebecca Hains said the Transportation Security Administration agent at McCarran International Airport in Las Vegas took her cupcake Wednesday. According to Hains, he told her its frosting was enough like a gel to violate TSA restrictions on allowing liquids and gels onto flights to prevent them from being used as explosives.


    "I just thought this was terrible logic," Hains said Friday.

    Hains said the agent didn't seem concerned that the red velvet cupcake, which was packaged in an 8-ounce mason jar, could actually be explosive, just that it fit some bureaucratic definition about what was prohibited.

    "Once he had identified it as a security threat it was no longer mine and I couldn't have it back," Hains told NBC station WHDH. 

    Hains, a 35-year-old communications professor at Salem State University, said she told the agent she had passed through security at Boston's Logan International Airport earlier in the week with two cupcakes packaged in jars, gifts from a student. But she said the agent told her that just meant TSA officials in Boston didn't do its job.

    "The TSA agent who saw them, picked them up and said, 'these look delicious,' and sent me on my way," Hains told WHDH.

    'Civil liberties'
    The TSA, which is entrusted with protecting the nation's transportation system, was reviewing the incident, agency spokesman Nico Melendez said. Passengers are allowed to take cakes and cupcakes through checkpoints, he said.

    Hains, who lives in Peabody, just north of Boston, said the encounter highlighted the ludicrousness of TSA policies.

    "It's not really about the cupcake; I can get another cupcake," she added. "It's about an encroachment on civil liberties. We're just building up a resistance and tolerance to all these things they're doing in the name of security, when it's really theater. It is not keeping us safe."

    The Associated Press, NBC News station WHDH and msnbc.com staff contributed to this report.

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  • 19
    Dec
    2011
    8:25am, EST

    Best North American airports for skiers

    Laura Coale / Denver International Airport

    Members of the Alpine Ski Club in North Carolina, from left, James Connors, Thomas Beutler, Derk Beutler and Joe Sirianni, pick up their gear at Denver International Airport on their way to Vail, Colo.

    By Harriet Baskas, msnbc.com contributor

    Some airports are kid-friendly; others seem made for the business traveler.

    But as winter approaches, it may be helpful to know which airports savvy skiers and snowboarders seek out — and where a boarding pass may be exchanged for a free lift ticket.

    Grab ‘n’ go
    No one wants to spend the first hours of a ski vacation hanging around the baggage claim area waiting for their gear to arrive.

    That’s why John Hanna, CEO of NimbleTravel.com, recommends Denver International Airport for its “wonderful, dedicated ski baggage return” and “easy transport to the slopes on the Colorado Mountain Express.”

    Michael Bociurkiw, founder and editor of My Savvy Traveller, gives props to Vancouver International Airport (YVR) and any airport in a city that’s hosted a Winter Olympics. “You can be sure they are well set up to handle winter sports baggage,” said Bociurkiw. “YVR, for example, has a dedicated pickup area in international arrivals for oversized items, including skis.”

    Another perk for skiers at YVR is the frequent bus service to Whistler Village, B.C., via Pacific Coach’s YVR Whistler SkyLynx.

    Ski-friendly airlines
    When it comes to ski-friendly airlines, Bociurkiw gives a nod to Alaska Airlines. “They fly to many ski destinations and, like Air Canada, know how to handle checked skis and boards, including special packaging, handling, tagging and dedicated drop-off and pickup stations. Air Canada gives you the option of declaring oversized baggage during online check-in.”

    Travelzoo's senior editor Gabe Saglie notes that while most airlines impose strict dimension restrictions on ski equipment, a handful stand out for making it easier to take along skis and boots. “Delta and JetBlue allow skis to go on simply as checked baggage, with standard weight limits,” said Saglie. “And skis are free if they are your first — or only — checked piece of baggage on JetBlue.”

    Liftopia co-founder and CEO Evan Reece ranks Southwest Airlines as particularly ski-friendly. “The airline considers a ski bag or snowboard bag, plus your boot bag, an equal trade for a single piece of luggage,” said Reece. “So with a ski bag/boot bag and one other piece of checked baggage, there are no fees on Southwest.”

    Fly in. Ski free.
    The special section for ski and snowboard bags at baggage claim gets high marks at Salt Lake City International Airport, as does a program that allows arriving passengers to ski for free. Via the Park City Quick START (Ski Today and Ride Today) Vacation program, travelers may convert their airline boarding pass into a same-day lift ticket at Canyons Resort, Park City Mountain Resort or Deer Valley Resort.

    Skiers arriving at the Reno-Tahoe International Airport can also swap their boarding passes for free ski-lift tickets at Squaw Valley, on the north shore of Lake Tahoe, and at its sister resort, Alpine Meadows, just north of Tahoe City.

    Skiers and snowboarders: Did we miss your favorite airport? Please add your tips below.

    More on Itineraries

    • Hitch a ride to a snowbound cabin
    • Ice sculptures featured at Finland's Santa Claus Village
    • Best national parks to visit during winter

    Find more by Harriet Baskas on StuckatTheAirport.com and follow her on Twitter.

     

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  • 15
    Dec
    2011
    8:24am, EST

    Get connected at America's techiest airports

    By Rob Lovitt, msnbc.com contributor

    If you’ve ever found yourself at the airport hunting for an available outlet or waiting on glacial-paced Wi-Fi, help is at hand. On Thursday, PCWorld magazine released its first-ever report on the Top Airports for Tech Travelers.

    “The number of people who are carrying smartphones, laptops and other mobile and connected devices has really increased,” said Mark Sullivan, PCWorld senior editor. “We wanted to find out which airports were prepared for this new kind of traveler and which ones were lagging behind.”

    Covering 40 airports around the U.S., the report named the top 10 as:

    • Dallas-Fort Worth
    • New York (JFK)
    • Atlanta
    • Detroit
    • Sacramento
    • Oakland
    • New York (LaGuardia)
    • Salt Lake City
    • Baltimore
    • San Francisco

    To reach that conclusion, researchers hit 3,300 gates around the country, tested 17,000 electrical outlets, 5,000 USB ports and 1,350 charging stations, and monitored the speed and strength of Wi-Fi and cellular service.

    Wi-Fi speed and the availability of outlets were double-weighted, said Sullivan, “Because we’ve all seen people at the airport walking around trying to find a free outlet or connect to the Internet.”

    The report also breaks the data down by listing the top 10 terminals, the top 10 airports for Wi-Fi and the top 10 airports for cell service. A separate category for airlines compared the nation’s 10 largest carriers based on their terminal tech amenities, mobile apps, fleet-wide Wi-Fi and use of social media. The top three, according to PCWorld, are Delta, Alaska and Virgin America.

    On the ground or in the air, such distinctions are likely to take on even greater importance because travelers are among the earliest adopters of new technology, said Henry Harteveldt, airline and travel industry analyst with Atmosphere Research Group. According to the company’s latest (October) numbers:

    • 94 percent of travelers have a mobile phone; 51 percent of those phones are smartphones
    • 74 percent of travelers own a laptop; 36 percent of them carry them on every trip
    • 19 percent of travelers have a tablet, although only 18 percent of them bring them on every trip

    “I expect that we’ll see massive changes in [tablet] behavior over the next few years as tablets shift from entertainment- and information-focused use to productivity/business use,” said Harteveldt.

    In the meantime, the PCWorld report suggests that the demand for electricity and connectivity isn’t about to abate and that airports are going to have to invest in IT infrastructure to attract an audience that expects it be fast, free (or otherwise subsidized) and readily accessible.

    “If you’re a business traveler and you’ve got the choice of three similarly priced plane tickets, you might want to know which terminal you want to fly out of,” said Sullivan of PCWorld. “If you know you have a good chance of finding an outlet and a good Wi-Fi signal, it might influence which ticket you buy.”

    More stories you might like:

    • World's most social airport? LAX
    • Frequent flier miles: to buy or not to buy?
    • Travel gift ideas: luggage and accessories

    Rob Lovitt is a longtime travel writer who still believes the journey is as important as the destination. Follow him at Twitter.

     

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Harriet Baskas

Award-winning writer and radio producer, happiest in an airport or an unusual museum.

Rob Lovitt

Rob Lovitt is a longtime travel writer who still believes the journey is as important as the destination. Follow him at Twitter (http://twitter.com/roblovitt).

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