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A human hair in an ice machine, "extremely dirty" water in a pool, chemicals stored near napkins and paper cups and even a few errant cockroaches — these are just a few of the reasons that led the Centers for Disease Control and Prevention to slap a rare failing grade on Cunard's Queen Mary 2 after its latest inspection.
The ship scored a lowly 84 out of 100 during a Vessel Sanitation Program inspection on June 10, with 86 considered a satisfactory grade. Just last year, in July 2010, the ship sailed through the inspection with a score of 98. The CDC conducts surprise cleanliness exams twice a year.
In the detailed report, inspectors cited dozens of violations, including potable water tanks that were improperly maintained, wine and food products that were improperly stored directly on an open deck, and food residue on many surfaces that should have been wiped clean (e.g., a blender lid, steel shelving and even several deck surfaces). The word "filthy" is used in the report five times.
The condition of ice machines came under attack in several instances, included the aforementioned hair (found on an inside white lid) and one machine that had a "heavy amount of soil in the rear inside compartment." As for the ship's unwanted guests, the CDC reported that "four live fruit flies and four adult cockroaches" were found in a storage locker.
In a statement provided to Cruise Critic by Cunard, the line contends that the "poor assessment on 10 June resulted largely from one small area of the ship's overall operation. All the issues raised in the report were immediately addressed and have now been corrected." In response to the report's citations of numerous staff lapses, Cunard says, "Ship and shore management have now redefined certain roles and responsibilities to clarify accountability and the company's already rigorous training schedule has been stepped up."
Failing grades for ships, particular the larger mega-vessels trawling the seas, are exceedingly rare. In May, Norwegian Epic came close, scoring a lowly 89, while Carnival Glory squeaked by with an 87 after a January inspection. But there have been no failing scores since Albatross, a private vessel, earned a 69 in February 2010.
Since January 1, 16 ships have nabbed perfect scores, including Oasis of the Seas, Azamara Journey, Disney Dream, Norwegian Dawn, Norwegian Jewel, Freedom of the Seas, HAL's Amsterdam, Celebrity Century — and even Carnival Splendor, which made big news last fall when an engine fire left it adrift off the coast of Mexico for four days.
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Gross - ships are like buffets, germ farms. Only 16 ships can motivate their undereducated workforce to clean properly? Gross.
Cunard said only one area failed the CDC inspection.
Contagious diseases start from only one small area and spread everywhere fast.
I have been there and caught everything that was spreading.
It was not nice.
While traviling as a guest of the US Navy from San Diego to Naha, Okinawa the thought of passing an inspection never entered my mind since I was sea sick most of the time, along with 2,000 + Marines. The Navy did the best they could under rather difficult conditions. The trip took 14 days and after a week or so we got our sea legs and it almost turned into a Carnival Cruise, ahhhhhh not really.
Who was doing these inspection back when there were several articles about people getting sick on cruises?
Why aren't they inspecting the cruise lines where people are getting sick?
Yuck! and you pay good money to board the Queen Mary 2 and other cruise line ships. We cruised in the Caribbean recently and I have to say that I found everything on the ship form the food to the staterooms to the toilets to be well abocve average. I found a great travel forum site at airlineslodgingetc.com where you can comment on your own travel experiences.
The luxury of a cruise is beyond my financial means which is painful as I spent three years at sea in the Navy and enjoyed every minute of it. Too bad the Navy couldn't have a program of taking senior ex-sailors who were honorably discharged along for overseas hauls. One way would please me just fine. Any travel by sea described as a cruise means loot, and quite a lot according to estimates I've gotten. The other alternative to getting abroad is flying which is just too dismal a plan as evidenced by all the negative blogs about pat-downs, etc. How would I return? I'll just tramp around until I find a spot I like and hang in there. Europe, South America, wherever. Single senior lost in a new environment. Perfect!